Terms and Conditions

1. General Information

This website is operated by PADÜ. By accessing and making a purchase from our online store, you agree to be bound by the following terms and conditions: Terms and Conditions.We recommend that you read them carefully before using our platform.

PADÜ reserves the right to modify these terms at any time, so it is the user's responsibility to review them periodically.

2. Sales platform

The PADÜ online store is developed in WooCommerce, a secure and reliable e-commerce platform. All payments, purchasing processes, and order management are handled through this platform.

3. Products

All our products are shoes handcrafted in Spain, using 100% premium leather. The images, descriptions, and features of each item are displayed as accurately as possible, although slight variations may occur due to the handcrafted nature of each piece.

4. Prices

All prices are indicated in euros (€) and include the corresponding VAT according to Spanish regulations. Shipping costs are not included in the price and will be calculated during the purchase process based on the order weight and destination.

PADÜ reserves the right to change prices without prior notice. However, orders will be billed based on the rates in effect at the time of purchase.

5. Shipping

We ship worldwide. Estimated delivery times and shipping costs will be displayed before completing your purchase.

For more details, please consult our Shipping and Returns Policy.

6. Returns

You have a period of 14 calendar days from the receipt of the order to exercise your right of withdrawal. Products must be unused and in their original condition. Return shipping costs are the customer's responsibility, except in cases of PADÜ error or defective products.

7. Payment methods

We accept secure payments using the following options:

Credit or debit card
Bizum

All payments are processed through secure SSL-certified gateways that comply with data protection standards.

8. Security and data protection

Your personal data will be processed in accordance with the current legislation on data protection. For more information, please consult our Privacy Policy.

9. Product availability

All orders are subject to product availability. If we are unable to ship a product due to stock shortages, we will contact you as soon as possible to offer a solution or refund the corresponding amount.